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Consultations are now by telephone or video  whenever possible.

We have to take this step to minimise the risk of infection to our staff and also to encourage people to remain at home and reduce their exposure to the virus.

Services such as the provision of referrals, certificates and prescriptions can be conducted over the phone. By proceeding to book a telephone consultation you are agreeing to your information being sent by email as not all providers have fax or encrypted email

We can now Bulk Bill Patients  eligible for the Medicare Rebates for telephone and video consultations (TELEHEALTH). By proceeding to book a telephone consultation you are agreeing to:

  • assigning your Medicare rebate (where available) to the doctor to claim directly from Medicare (Bulk Billing)
  • your information being sent by email as not all providers have fax or encrypted email

We also offer private telephone consultations for  patients where their is no Medicare rebate available. ) By proceeding to book a telephone consultation you are agreeing to your information being sent by email as not all providers have fax or encrypted email.

Making appointments couldn’t be easier than using our online booking system. Although our online diary may be full, please remember that we hold spaces for the day and for phone bookings only. Please phone us on 3216 8500 if you cannot see something suitable on the website for the day and time with the doctor of your choice. We will do our best to help you.

When you usual doctor is not available, rest assured that you can see any of the doctors at Reydon Street Medical Centre. They will be able  to access all your records and results, and will write notes so that your usual doctor will know what has happened. All this helps provide you the continuity of  care you need.

New Patients

When you come to see the doctor for the first time, you will be asked to provide background medical information. Save yourself time on the day by downloading the New Patient form now and bringing the completed form with you to your first appointment.

Skin Checks

COVID-19 ALERT

It is essential that patients with concerns about a  new or changing skin lesion book an appointment to decide on appropriate management. Routine skin checks where  people do not have concerns about new or changing skin lesion are not encouraged during the COVID-19 outbreak. Please  read our page What can I do? – Prevention and early detection

 

Dr Paul Colbrook is a Skin Cancer College Accredited Doctor and Member of the Skin Cancer College Australasia. He has successfully completed high level training with the Skin Cancer College Australasia. This means he has proven skills and knowledge in the diagnosis and management of skin cancer. Dr Colbrook performs skin checks for melanoma and other forms of skin cancer, and carries out excisions including flaps and skin grafts where needed.

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To offer  peace of  mind and safety for our patients telephone or video consultations (TELEHEALTH) are our first contact with patients rather than face-to-face consultations.

Continuity of care is important to us, and we are in the perfect position to continue to serve our existing and new patients safely through innovative changes  to service delivery and use of technology.

We understand the needs of our community are changing and we can provide  general health care, scripts and referrals by TeleHealth.

Calls are currently Bulk Billed where Medicare allows this.  Book a TELEHEALTH consultation here.

If it is agreed that you should attend the clinic for an examination, we will arrange a face to face appointment after  screening for COVID and other infections.

All patients with  fever, cough, sore throat, or shortness of breath OR   contact with someone diagnosed with or suspected of having Coronavirus are requested to Book a TELEHEALTH consultation here

In order to keep our practice free from infection we will invite patients  into the building once an infection screen has been carried out. Non-infectious patients will be allowed to enter via the usual main doors. Higher risk patients will be seen separately. We ask that you be mindful of social distancing and remain 1.5m - 2m away from others.

Help us protect all our patients and staff during the Coronavirus Pandemic so we can deliver family medical care in a safe and equitable way for all patients.