So we can help our patients get the time they need to help them solve their medical problem, we run an appointment system of four patients per hour. Therefore, if you have more than one matter to discuss with your doctor, we encourage you to book a longer apointment. All of this means we can run to time more often.
We want all our patients to have easy access to their doctor. To help us provide timely health care to every one of our patients, we appreciate 24 hours notice for changes or cancelaltions of appointments. However, URGENT medical problems and our child patients are always dealt with promptly. We thank our other patients for their patience in accomodating this.
Please let our receptionists know if you might require a long appointment. This is necessary for all medicals and if you are likely to need more than 15 minutes with your doctor.
CONTINUITY OF CARE
Where possible it is best to see your regular doctor, however be assured that all our doctors keep comprehensive notes and discuss patients with each other where necessary, to ensure continuity of your care.
Your medical record is a confidential document. We commit to maintaining the confidentiality and security of your personal health information. This means your health information is only available to authorised members of staff, or where you have given your permsision. Importantly, Reydon Street Medical Centre is an Australian Privacy Principle compliant practice. (March 2014)
Our terms are payment at the time of consultation. You can pay by cash, cheque, credit card of EFTPOS. A list of fees is displayed in the waiting area on this website, or you may request a copy from reception. We refer to the AMA guidelines when setting our scale of fees, and offer discounts for pension and health care card holders.
Please speak to the doctor or receptionist regarding any payment difficulties.
See a copy of our fees list.
Our practice is committed to preventative care. With this in mind, we may send you reminders from time to time. These may be to help you remember your appointment, or offer preventative health services appropriate to your care, eg cervical screening tests, BP checks, immunisations, health assessments. If you do not wish to be part of this system please let us know.