Patient Survey Results

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1. You Told Us: 

IT IS SOMETIMES DIFFICULT FOR YOU TO SEE THE DOCTOR OF YOUR CHOICE

What We Have Done:

We endeavour to have 1-2 doctors working each day.
The doctors at Reydon Street Medical Centre have all been here many years and all have patients that only want to consult with them.
If your preferred doctor is not available another doctor at the practice would be happy to see you.

2. You Told Us:

AT TIMES THERE MAY BE  WAITING A TIME IN THE SURGERY TO SEE YOUR DOCTOR

What We Have Done:

The doctors do their best to run on time.
Patients are encouraged to book appriate appointment length times.
If you have more than one issue to discuss please book a longer appointment.
Please book one appointment for each family member being seen.
Sometimes there are emergencies and unforeseen circumstances. You will always be advised on these on arrival.  

3. You Were Happy With:

PATIENT OVERALL SATISFACTION, CLINICAL EXPLANATIONS, OUR ABILITY TO LISTEN, SATISFACTION WITH YOUR VISIT, WARMTH OF OUR GREETING, CONFIDENCE IN OUR ABILITY  

Our Response:

We are very pleased with the overall results of the survey.
All doctors and staff take great pride in their work at Reydon Street Medical Centre.
The survey results reflect the dedicated team approach. 

4. Result:

CURRENT SCORE AT 94% - ALL PATIENT RATINGS ABOUT REYDON STREET MEDICAL CENTRE WERE GOOD, VERY GOOD OR EXCELLENT 

Our Response:

We undertake this survey every three years and our overall score has remained high.
Our current scores are higher then 2012 and we continue to strive for excellence at Reydon Street Medical Centre. 
 

Make a booking at Reydon street medicalOnline Appointment

BOOKINGS

We run an appointment system of four patients per hour. Please fill out our online booking form to make an appointment.

Forms for Reydon street medical patientsPatient Forms

PATIENT FORMS

New patients attending the practice please print and complete new patient forms prior to you appointment.

 

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